Terms of Service

Terms of Service

 

Chapter 1 General Provisions

Article 1 (Purpose)

These Terms and Conditions aim to stipulate the rights, duties, and responsibilities between OWN CLINIC SAMSEONG Hospital and users regarding the use of the OWN CLINIC SAMSEONG services (hereinafter referred to as the "Services") and related services provided online by OWN CLINIC SAMSEONG Hospital.

Article 2 (Definitions)

The terms used in these Terms and Conditions are defined as follows:

●     "Hospital" refers to "OWN CLINIC SAMSEONG", the provider of the content and related services.

●     "User" means members and non-members who access the Hospital’s site and use the related services provided by the Hospital in accordance with these Terms and Conditions.

●     "Member" refers to a User who has entered into a use agreement with the Hospital, has been assigned a User ID, continuously receives information from the Hospital, and can continuously use the services provided by the Hospital.

●     "Non-member" refers to a User who is not a Member but uses the services provided by the Hospital.

●     "Services" refer to materials or information expressed by codes, characters, voices, sounds, images, or videos used on information communication networks as defined in Article 2, Paragraph 1, Subparagraph 1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, which are electronically produced or processed to enhance their preservation and utility.

●     "ID" means a combination of letters or numbers designated by the Member and approved by the Hospital for identifying the Member and using the services.

●     "Password" means a combination of letters or numbers determined by the Member for verifying that the Member matches the assigned ID and for confidentiality protection.

 

Article 3 (Provision of Identification Information, etc.)

The Hospital posts the contents of these Terms and Conditions, trade name, representative’s name, business location address (including the address for handling consumer complaints), telephone number, fax number, email address, business registration number, mail order business registration number, and personal information manager on the initial screen of the online service so that users can easily know them. However, the Terms and Conditions may be made accessible through a linked screen for the user.

Article 4 (Posting of Terms and Conditions, etc.)

  1. The Hospital takes technical measures so that Members can print the entire Terms and Conditions and verify its content during transactions.

  2. The Hospital installs technical devices to enable Users to inquire and receive answers regarding the contents of these Terms and Conditions with the Hospital.

  3. Before agreeing to the Terms and Conditions, the Hospital provides separate linked or popup screens that clearly explain important items such as withdrawal of application and refund conditions, and obtains confirmation from the User.

Article 5 (Amendment of Terms, etc.)

  1. The Hospital may amend these Terms and Conditions within the scope not violating relevant laws such as the Online Digital Content Industry Development Act, the Consumer Protection Act in Electronic Commerce, and the Act on Regulation of Terms and Conditions.

  2. When the Hospital amends the Terms, it shall specify the effective date and reason for amendment, post the amended Terms along with the current Terms on the service’s initial screen for a reasonable period starting at least 7 days before the effective date, and send the amended Terms via email to existing Members.

  3. After announcing the amended Terms, the Hospital shall confirm whether Users agree to the application of the amended Terms. If the User does not agree, either the Hospital or the User may terminate the content use contract.

Article 6 (Interpretation of Terms)

Matters not stipulated in these Terms and Conditions and the interpretation of these Terms shall comply with relevant laws such as the Online Digital Content Industry Development Act, Consumer Protection Act in Electronic Commerce, Act on Regulation of Terms and Conditions, the Digital Content User Protection Guidelines set by the Minister of Culture, Sports and Tourism, other relevant laws, or customary practices.

Chapter 2 Membership Registration

Article 7 (Membership Registration)

  1. Membership is established when a User agrees to the Terms and Conditions, applies for membership, and the Hospital approves the application.

  2. The membership application form must include the following: Items 1 and 2 are mandatory, others optional:

    ●     Member’s name and resident registration number or internet personal identification number

    ●     Member’s mobile phone number

    ●     ID and password

    ●     Email address

    ●     Type of Service intended to use

    ●     Other information deemed necessary by the Hospital

  3. The Hospital shall generally approve membership applications. However, the Hospital may refuse approval for the following cases:

    ●     The applicant has previously lost membership under these Terms

    ●     If the applicant is not the real person or uses another person's name

    ●     If false information is provided or required information is missing

    ●     If approval is impossible due to the User's fault or violation of other regulations

  4. The Hospital may defer approval if there is insufficient service-related equipment capacity or technical or business issues.

  5. The Hospital must notify the applicant when refusing or deferring approval, except when notification is impossible without the Hospital’s fault.

  6. The membership contract is established when the Hospital’s approval reaches the User.

Article 8 (Special Provisions for Minors’ Membership)

  1. Users under 14 years must fully understand the purpose of collecting and using personal information and obtain parental or legal guardian consent before applying for membership and providing personal information.

  2. The Hospital shall cancel or refuse membership for users under 14 who have not undergone the consent verification process for legal guardians.

  3. Legal guardians of users under 14 may request access, correction, or withdrawal of consent to membership, and the Hospital must take necessary measures promptly.

Article 9 (Change of Member Information)

  1. Members can view and modify their personal information anytime via the personal information management screen.

  2. Members must notify the Hospital online or by email of any changes to the information provided during registration.

  3. The Hospital is not responsible for disadvantages caused by failure to notify changes.

Article 10 (Member’s Obligations for Managing ID and Password)

  1. Members are responsible for managing their ID and password and must not allow third parties to use them.

  2. If a Member becomes aware of unauthorized use or theft of their ID or password, they must notify the Hospital immediately and follow instructions.

  3. The Hospital is not liable for disadvantages caused by failure to notify or failure to follow instructions.

Article 11 (Notices to Members)

  1. Notices to Members by the Hospital may be sent to the designated mobile phone number or email address.

  2. For notices to all Members, posting on the Hospital’s bulletin board for at least 7 days can replace direct notice, except for matters that significantly affect individual transactions, which require direct notice.

Article 12 (Membership Withdrawal and Loss of Qualification)

  1. Members may request withdrawal anytime, and the Hospital will process it immediately.

  2. The Hospital may restrict or suspend membership for the following reasons:

    ●     Providing false information at registration

    ●     Failure to fulfill payment or other obligations

    ●     Interfering with or misusing others’ use of the Hospital’s services

    ●     Using the Hospital’s services for illegal or immoral acts

  3. If the above behaviors are repeated more than twice or not corrected within 30 days, the Hospital may revoke membership.

  4. Upon revocation, membership is deleted after giving at least 30 days to explain. Notification is provided to the Member.

Chapter 3 Content Use Contract

Article 13 (Posting of Service Details)

  1. The Hospital clearly displays on the initial screen or packaging of each Service:

    ●     Name or title of the Service

    ●     Date of production and display of the Service

    ●     Producer’s name (corporate name if applicable), address, and phone number

    ●     Service content, usage methods, fees, and other conditions

  2. The Hospital provides information on compatible devices and minimum technical specifications needed for each Service during contract formation.

Article 14 (Formation of Use Contract, etc.)

  1. Users apply for use via procedures such as:

    ●     Viewing and selecting Services

    ●     Entering name, address, phone number, email, etc.

    ●     Confirming Terms and conditions, especially on withdrawal limitations

    ●     Agreeing or disagreeing to terms

    ●     Confirming application or Hospital’s confirmation

    ●     Choosing payment methods

  2. The Hospital may refuse or defer approval for reasons such as:

    ●     False or third-party identity use

    ●     Providing false or incomplete information

    ●     Minors attempting to use services prohibited by youth protection law

    ●     Insufficient system capacity or technical/business issues

  3. The contract is established when the Hospital’s approval reaches the User.

  4. The approval notice includes confirmation of application, availability of service, and information on correction or cancellation.

Article 15 (Special Provisions for Minors’ Use Contracts)

The Hospital informs minors under 20 who wish to use paid services that parental or guardian consent is required or the contract may be canceled after contract formation.

Article 16 (Confirmation of Receipt, Change and Cancellation of Application)

  1. The Hospital sends confirmation of receipt upon receiving a User’s application.

  2. The User may request change or cancellation immediately after receiving confirmation. The Hospital must comply before service provision unless payment has been made, in which case withdrawal regulations apply.

Article 17 (Hospital’s Obligations)

  1. The Hospital shall faithfully fulfill legal rights and obligations.

  2. The Hospital must ensure privacy and security of personal information and disclose privacy policies.

  3. The Hospital shall allow Users to check content usage and payment records at any time.

  4. The Hospital promptly addresses valid complaints and informs Users of the process and results.

  5. The Hospital compensates for damages caused by violations of obligations.

Article 18 (User’s Obligations)

  1. Users must not:

    ●     Provide false information during application or changes

    ●     Use others’ information

    ●     Alter Hospital-posted information

    ●     Transmit prohibited information (e.g., illegal programs)

    ●     Infringe copyrights or intellectual property

    ●     Damage reputation or obstruct business

    ●     Post obscene, violent, or socially unacceptable content

    ●     Engage in other illegal or unfair acts

  2. Users must comply with laws, Terms, notices, and avoid disrupting the Hospital’s business.

Article 19 (Payment Methods)

Payments for Services may be made by:

●     Phone banking, internet banking, mail banking transfers

●     Prepaid, debit, credit cards

●     Online bank deposits

●     Electronic money

●     Points issued by the Hospital

●     Gift certificates recognized by the Hospital

●     Telephone or mobile payments

●     Other electronic payment methods The Hospital does not charge any additional fees for payment methods.

 

Article 20 (Provision and Suspension of Content Services)

  1. Content services are provided 24/7 as a principle.

  2. The Hospital may temporarily suspend services for maintenance, failure, communication interruption, or operational reasons, notifying Users according to Article 11, except in unavoidable cases where post-notification is possible.

  3. The Hospital compensates Users for damages from unjustified suspension unless proven without fault.

  4. Regular maintenance may be conducted, with schedules announced.

  5. If services cannot be provided due to business changes, the Hospital notifies Users and compensates according to initial conditions or pays mileage/credits in cash or kind.

Article 21 (Changes to Content Services)

  1. The Hospital may change services for operational or technical reasons.

  2. Major or disadvantageous changes are posted at least 7 days in advance on the initial screen with reasons and details.

  3. For major changes, Users are notified and their consent is obtained; dissenting Users may continue previous services or terminate the contract if continuation is impossible.

  4. The Hospital compensates damages caused by service changes or contract termination.

Article 22 (Provision of Information and Advertisement)

  1. The Hospital may provide various information via notices or emails, and Users can refuse receipt anytime.

  2. If sending information by phone or fax, prior consent is obtained.

  3. Advertisements may be displayed on service screens, websites, or emails; Users may refuse such emails.

Article 23 (Deletion of Posts)

  1. The Hospital deletes posts containing harmful materials violating laws immediately, except for boards restricted to Users aged 19 or over.

  2. Persons whose legal interests are infringed by posted information may request deletion or rebuttal; the Hospital promptly acts and notifies the applicant.

Article 24 (Copyrights, etc.)

  1. Copyright and intellectual property of works created by the Hospital belong to the Hospital.

  2. Copyrights of works provided under partnership agreements belong to the respective providers.

  3. Users must not use, copy, transmit, publish, distribute, or commercially exploit intellectual property owned by the Hospital or providers without prior consent.

  4. When using User-generated works by agreement, the Hospital obtains permission from the User.

Article 25 (Privacy Protection)

  1. The Hospital may collect minimum information necessary for service use beyond application data; Users must provide truthful information.

  2. The Hospital obtains User consent when collecting personally identifiable information.

  3. The Hospital shall not use or provide collected information for purposes beyond consent or to third parties, except for statistical, billing, identity verification, or legal obligations. The Hospital assumes full responsibility for violations.

  4. When obtaining consent, the Hospital must disclose manager identity, purposes, third-party information, and other legally required details.

  5. Users may withdraw consent anytime.

  6. Users may request access or correction of their data; the Hospital must act promptly and suspend use until correction is complete.

  7. The Hospital limits personnel handling personal data and is responsible for damages due to data loss, theft, or alteration.

  8. The Hospital or authorized third parties use personal data only within consented scope and destroy it immediately after achieving the purpose.

  9. The Hospital strives to protect personal data according to related laws and its privacy policy.

Chapter 4 Withdrawal, Termination, and Use Restriction of Content Use Contract

Article 26 (User’s Withdrawal and Contract Termination)

  1. Users who have entered into a contract can withdraw within 7 days after receiving confirmation unless the Hospital has taken any of the following actions:

    ●     Provided services that cannot be withdrawn

    ●     Provided trial products

    ●     Provided limited or partial usage

  2. Users may terminate the contract within 3 months or 30 days from when they knew or could have known the following:

    ●     Contracted service was not provided

    ●     Provided service differs from advertisement or has significant defects

    ●     Other defects severely hindering normal use

  3. Withdrawal or termination becomes effective upon notification by phone, email, or fax.

  4. The Hospital shall promptly confirm receipt of withdrawal or termination.

  5. Before termination, Users may request a reasonable period to cure defects or receive full services.

Article 27 (Effects of Withdrawal and Termination)

  1. The Hospital must refund payments within 3 business days using the same payment method and notify if the same method is impossible. Delay interest is paid for late refunds.

  2. Refunds may deduct benefits gained by the User from service usage.

  3. The Hospital requests payment service providers to suspend or cancel charges immediately for credit card or electronic money payments, except when deductions apply.

  4. If refund obligations involve third parties, they are jointly liable.

  5. The Hospital does not claim penalties for withdrawal but termination does not affect damage claims.

Article 28 (Hospital’s Termination and Use Restriction)

  1. The Hospital may terminate or restrict service use without prior notice if the User violates Article 12, Paragraph 2.

  2. Termination or restriction is effective when notified by the Hospital’s designated method.

  3. Users may appeal; if justified, service use is resumed immediately.

Article 29 (Effects of Hospital’s Termination)

The effects of termination due to User fault follow Article 27, with refund made within 7 business days.

Chapter 5 Overpayment, Compensation, etc.

Article 30 (Overpayment)

  1. The Hospital shall refund overpayments using the original payment method and notify if impossible.

  2. If overpayment is due to the Hospital’s fault, full refund is made regardless of costs; if due to User fault, User bears reasonable refund costs.

  3. The Hospital bears the burden of proving charges were properly imposed if refund is refused.

  4. Refund procedures follow the Digital Content User Protection Guidelines.

Article 31 (User Compensation for Content Defects, etc.)

Compensation criteria, scope, methods, and procedures for user damages due to content defects are handled according to the Digital Content User Protection Guidelines.

Article 32 (Exemption Clause)

  1. The Hospital is exempt from liability when service cannot be provided due to natural disasters or force majeure.

  2. The Hospital is not responsible for service disruption caused by User’s fault.

  3. The Hospital is not responsible for the reliability or accuracy of information posted by Members related to Services.

  4. The Hospital is not responsible for disputes between Users or between Users and third parties through the Services.

Article 33 (Dispute Resolution)

The Hospital shall take appropriate and prompt measures reflecting Users’ legitimate opinions or complaints. If immediate processing is difficult, the Hospital shall inform Users of reasons and schedules.